We offer free shipping on most orders within the U.S. Some charges based on weight and destination may apply for large orders.
We process and fulfill orders every two weeks to make providing you with great products manageable for our staffing levels. You will receive most purchases within 2-5 weeks from the time you place your order. We will notify you when an item is ready to ship or be picked up. We'll do our best to get items to you quickly and thank you for your patience.
If you have any questions or concerns about shipping times or rates, please feel free to email us at email@example.com or call us at 323-759-6063.
Easy Returns & Exchanges
Our return policy is simple. Please note that we can process returns and refunds only for items purchased from us. You may return or exchange any purchase in its original condition within 30 days of receiving your order. For returned orders over $100, there will be a charge of 10% of the purchase price. With your dated receipt, you may choose to receive a refund in the form of original payment. Returns are subject to staff discretion. If you have an item to return, email us at firstname.lastname@example.org or call us at 323-759-6063 to confirm eligibility. Once eligibility has been confirmed, send your dated receipt and the purchased item to:
Southern California Library
6120 S. Vermont Avenue
Los Angeles, CA 90044